Implementation Methodology

Idhasoft uses a Dual Primary Methodology (DPM) that features the services of highly trained DBAs. The Onshore Lead Account Manager DBAs are equipped with an average of 15+ years of experience, while the Offshore Primary Operational DBAs are equipped with an average of 5+ years of experience.

How Dual Primary Methodology Works

Each customer is designated two primary DBAs: one onshore and one offshore, so access to a primary DBA is available 24 hours a day.

Onshore DBAs

Lead Customer Account Manager DBAs provide expert level assistance to offshore DBAs.

  • Oracle Certified Master and Oracle Certified Professional level DBA leadership.
  • Onshore DBAs with over 15 years average experience in
    • - Oracle advanced database administration
    • - High availability technologies with RAC and Data Guard
    • - Advanced backup and recovery with RMAN
    • - Database and application tuning
    • - Sarbanes-Oxley implementations
    • - Oracle Applications implementations
  • Real-world consulting combined with Oracle University instructing experience

Offshore DBAs

Senior-level offshore DBAs provide round-the-clock database administration coverage.

  • Broad range of database technology experience
    • - RAC
    • - Data Guard
    • - Backup and recovery with RMAN
    • - Performance tuning
    • - Oracle Applications
  • Continuous monitoring and ongoing problem resolution diagnosis and detection
  • Provide ongoing status updates to onshore Lead Customer Account Manager DBA